For Small / Medium items:
Free USPS/Ground Shipping on all orders over $99. Free shipping applied to 48 states (except Hawaii and Alaska). If shipping outside of the contiguous United States, please contact us for a shipping quote
Most orders ship within 1-3 business days.
All orders will take approximately 2-7 business days for delivery.
You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
For Furniture / Large Items:White-glove delivery to 48 states, include flexible scheduling, room of choice.
Once your order is placed, we will contact you within 3 business days to schedule/confirm a delivery date and set a time window
Delivery schedule / transit time:
1-2 weeks within California
2-4 weeks outside California
Our professional team will bring your delivery inside of your house / door step per your request.
*Packaging removal is not included*
*Local pick up available by appointment only*
Returns offer for clothing items only.
Please contact us thru email within 7 days from the date of receipt for an authorization #. Customers are responsible for return shipping cost. All shipping costs are not refundable. Shoes are returnable for exchange size or store credit only. Return items must be in original, unused condition.
We do not offer Returns/Exchanges for furniture items at this time.
We inspect all items before shipment to ensure all items are sent in satisfactory condition. We are unable to replace any furniture that is accepted from our carrier as undamaged. If there is damage upon arrival, please contact us immediately so we can further assist.
A 15% restocking fee applies to all furniture order cancellation.
Pink Haley (Pink Cosmo Inc) reserves the right to determine eligibility for refund and to update this Policy at any time without notice.